This Return/Exchange Information is subject to our Refunds, Returns and Cancellation Policy described in more detail in our Terms and Conditions. For international returns, please skip to Section II.
You may return your purchase from luchianovisconti.com within 14 days. In the case of more than one product purchased in one order and delivered separately, time will be calculated from the day of receipt of the last product in your order.
Currently, orders cannot be exchanged online. A new order can be placed through luchianovisconti.com at any time.
The Products must be returned in perfect, unworn condition, in their original packaging, complete with accessories, label, a copy of the packing slip and in its original shipping container (or one of equivalent durability), tags and seals, where present, still attached to the Products.
Luchiano Visconti will not accept returns for Products considered “Final Sale” by Luchiano Visconti, nor will Luchiano Visconti issue any credit towards the return of Products marked considered Final Sale. Please note that all swimwear, as well as any Products discounted by Fifty Percent (50%) or more, are considered Final Sale at the time of order and are not eligible for returns or exchanges.
Luchiano Visconti reserves the right to refuse returns communicated and/or shipped late and items that are not in the same condition in which they were received, at Luchiano Visconti’s sole discretion.
You may return the goods using the free prepaid return label received with the Products using the procedure described below: